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Customs Clearance Services in Dubai

We clear your import and export shipments in Dubai by sea, air and road, from preparing the documents to releasing the cargo and delivering it.

Customs Clearance in Dubai

What we clear

  • Import clearance: Filing the customs declaration and following it until the cargo is released.
  • Export and re-export clearance: Exit documents from the UAE and from the free zones.
  • Sea, air and road cargo: At Jebel Ali Port, Dubai International and Al Maktoum airports, and the land borders.

What we handle

  • A check of the invoice, packing list and certificate of origin before the cargo arrives
  • Classifying the goods under the right HS code
  • Filing the declaration and following inspection and release
  • Collecting the cargo from the port or airport and delivering it to your warehouse

Documents you need

  • Commercial invoice
  • Packing list
  • Certificate of origin
  • Bill of lading or air waybill
  • The importer's UAE customs code and trade licence
  • Delivery order from the shipping line or airline
  • Product approvals where a regulator controls the goods

Transit times and prices depend on the carrier, the season and the goods; we send current figures in your quote.

How it works

From quote to delivery

Request a quote

Tell us the origin, destination and goods. We send an itemised quote.

Booking and pickup

We book the shipment, collect from the supplier and prepare the documents.

Transit and customs

We follow the journey and clear your goods through customs on arrival.

Delivery

We deliver to your warehouse or the address you choose.

Frequently asked questions

When should I send the documents?

Before the shipment arrives, so we can check them and prepare the declaration and clearance can start on arrival.

Do you clear shipments you didn't ship?

Yes, we can handle clearance only for a shipment moved by another forwarder. Send us the bill of lading and documents.

What happens if the cargo is selected for inspection?

We attend the inspection and follow up with customs until release, and tell you if any extra document is needed.